90JILI Responsible Gaming: Self-Exclusion and Safer Play

If gambling has stopped feeling like entertainment, or you simply want to keep it that way, this page is for you. 90JILI is an online casino for Filipino players aged 21 and above, and we want every member to know which protections exist, which ones do not, and how to step back when you need to. Below you will find the warning signs to watch for, the controls we offer, and where to turn for help.

Our Commitment to Responsible Gaming at 90JILI

We offer online games for entertainment, and we ask you to treat any money you play with as the cost of that entertainment, never as income or a way out of debt. At 90JILI, the protections we provide today are self-exclusion through customer service, a separate fund password with optional Google Authenticator for account security, and live chat that is open 24/7. We do not currently offer an in-account deposit limit or session timer, so this page also explains how to set those boundaries yourself before you deposit. Our rules are simple: one account per person, and play only if you are 21 or older.

Check In With Yourself: Warning Signs and a Self-Test

Gambling problems rarely start with one big moment. They build through small changes, so it helps to check in with yourself regularly. Ask whether any of these sound familiar:

• You spend more money or time than you planned.
• You play to recover losses, or raise your stakes to win back what you lost.
• You borrow money, or use money meant for bills, food or school, to play.
• You hide your play from family or friends, or feel defensive when someone asks about it.
• You feel restless, irritable or low when you try to stop.
• Gambling is affecting your sleep, your work or your relationships.

If two or more of these apply, take a break and talk to someone you trust. BeGambleAware publishes a gambling self-test and safer gambling information that you can use at your own pace, and our customer service team is available at any hour if you want to talk through your options.

Controls You Can Use at 90JILI

The table below shows what is available to members as of October 2026 and what is not, so you can plan around it.

Tool	Status	How it works
Self-exclusion	Available	Request it through customer service or at [email protected], and choose a period from 6 months to 5 years.
Fund password	Available	A separate transaction password is required on every withdrawal, in addition to your login password.
Google Authenticator	Available, optional	Adds a second verification step to your account.
Transaction history	Available	Your records can be viewed for 30 days.
In-account deposit limit	Not available	Set your own limit before you deposit (see the next section).
Session timer and reality check	Not available	Choose your own playing time and log out when it ends.
Short cooling-off break	Not available	Self-exclusion starts at 6 months, so it is the formal option for a longer break.

In practice, this means two things. Because no limit is enforced inside your account, the limit has to come from you. And if you want a break that is enforced for you, self-exclusion is currently the only route, and it is a long one, so choose it when you are sure.

Set Your Own Limits Before You Deposit

Because the account does not enforce a limit for you, set one before you open the deposit screen:

1. Decide a monthly entertainment budget from the money left after rent, bills, food and savings.
2. Split the budget into deposits you are comfortable with. Our channels start from ₱100, so small amounts are possible.
3. Deposit only that amount, and stop depositing once it is used, even if a promotion is available.
4. On the deposit page you can choose “Do Not Participate In Any Promotions” if you prefer not to take on a turnover requirement.
5. Once a month, review your 30-day transaction history and compare it with your budget.

The budget has to be yours because the e-wallet channels accept up to ₱50,000 per transaction, so nothing on the deposit screen will stop you before your own number does. As an illustration, a ₱1,000 monthly budget is 50 times smaller than that single-deposit maximum. If you notice yourself depositing again after you have reached your number, treat it as a signal to pause and, if needed, consider self-exclusion.

How to Request Self-Exclusion

Self-exclusion is a request to stop your play for a fixed period that you choose. To make it:

1. Contact our customer service through live chat, or email [email protected].
2. Say that you want to self-exclude, and choose a period between 6 months and 5 years.
3. Log out of your account on every device and delete any saved passwords for the site.

Please read the conditions before you decide. Once the period starts, it cannot be undone until it ends, including on days when you feel ready to return. Opening a new account during the exclusion is a violation of our rules and may lead to a permanent ban on your original account. The request relates to your 90JILI account and cannot stop you from playing on other sites, so tell someone you trust if you want to stop gambling altogether.

If you only need a few days away, we do not have a short-break tool, so use a personal plan instead: log out, remove the site shortcut from your phone, and tell someone you trust. If you are unsure which period to choose, ask customer service to talk it through before you submit.

Keeping Under-21s Away From Your Account

Gambling is for adults only. 90JILI is open to players aged 21 and above, and each person may hold one account. Parents and guardians can lower the chance of a child reaching gambling sites by installing an internet filter on shared phones, tablets and computers, and by keeping login details, e-wallet access and the fund password private.

If you believe a minor has used your account, change your passwords, turn on the optional Google Authenticator, and contact customer service straight away. Never lend your account to anyone, because a shared account breaks the one-account-per-person rule and leaves you responsible for what happens on it.

Where to Get Support

Our customer service team is available 24/7 by live chat, and you can email [email protected] for self-exclusion or any account question. We can explain the tools on this page and help you use them, but we are not a counselling service.

For independent help, BeGambleAware offers a self-test and safer gambling pages that anyone can read. If you feel unsafe or are thinking of harming yourself, contact your local emergency services or a person you trust right away.

For Family and Friends

If you are worried about someone else’s play, start with what you have noticed rather than what you think it means. Choose a calm moment, describe specific changes such as more time or money than before, or borrowed money, and listen before you offer advice. Blame tends to close the conversation, while a practical next step keeps it open. Suggest the self-test mentioned above, and let them know that a member can contact our customer service at any hour to ask about self-exclusion.

Habits That Keep Play Healthy

These habits help you keep play within the entertainment you chose:

• Budget first: decide the amount before you deposit and treat it as already spent.
• Set a time limit: choose how long you will play and log out when it ends, since the account has no session timer.
• Never chase losses: every round is independent, so a loss does not make the next round more likely to win.
• Pause when upset or intoxicated: strong emotions and alcohol make limits harder to keep.
• Keep promotions out of your budget: turnover rules on an offer do not change how much you can afford to lose.
• Keep gambling separate from essentials: never use money meant for rent, bills, food or school fees.

Conclusion

Responsible gaming at 90JILI comes down to three things. First, we offer self-exclusion from 6 months to 5 years through customer service, together with a fund password, optional Google Authenticator and 30 days of transaction history. Second, because there is no in-account limit tool, your budget and time limit have to be set by you before you play. Third, support is available at any hour through live chat and at [email protected], and independent help is listed above.